IP PBX FAQ

VigorPhone 350 Firmware Upgrade

Patch releases of the VigorPhone350 firmware can be upgraded through the phone's web interface. Full version firmware upgrades need to be upgraded using the firmware upgrade utility because of the size of the firmware file.

(Read instructions first: firmware download links are available at the bottom of the page)

Version 12202.26.1.05C should be upgraded using the firmware upgrade utility. Prior to updating to 12202.26.1.05C the VigorPhone 350 should be updated to 12202.26.1.04

03 versions of the firmware should be upgraded sequentially, meaning that firmware version 'g' should be upgraded before version 'h'

The VigorPhone350's current firmware version can be displayed through either the Web User Interface or via the keypad display. From the Web User Interface click on the VigorPhone350 top banner to show the system information.

From the keypad menu, press Menu -> Press 6 (System Settings) -> Press Select -> Press 4 (Firmware Version) -> Press select

WebUI based firmware upgrade

To upgrade the VigorPhone350 via the WebUI, go to the Firmware Upgrade menu and submit the upgrade file

One you have submitted the file, the VigorPhone will commence upgrading. Do not turn off the Phone or move away from the web page until the upgrade complete message has appeared.

*** NOTE: Ensure that power to the device is not interrupted during an upgrade or the unit could be rendered inoperable ***

Upgrading using firmware upgrade utility

Note: Backup the VigorPhone 350 configuration. The upgrade process will reset the VigorPhone350 to factory defaults

While in the auto-upgrade mode, the VigorPhone 350 IP Address is 192.168.1.2

1. Setup your computer to a static IP Address
   
   IP address: 192.168.1.10
   Subnet Mask: 255.255.255.0
   Gateway: 192.168.1.1

2. Power the VigorPhone 350 on while pressing the ENTER and MENU buttons simultaneously.

3. The LCD on VigorPhone 350 will show “AUTO UPGRADE Wait for Image”

4. Using the DrayTek firmware upgrade utility send the firmware to 192.168.1.2

   

5. VigorPhone 350 LCD will show “AUTO UPGRADE Upgrade rootfs” after few seconds, then it will show “AUTO UPGRADE Upgrade kernel” ? “AUTO UPGRADE Upgrade Phone” ? “AUTO UPGRADE Upgrade Successful boot”.

6. When the LCD shows “AUTO UPGRADE Upgrade Successful boot”, VigorPhone 350 will auto reboot.

7. After the VigorPhone 350 has rebooted you can connect the VigorPhone 350's LAN port to your IPPBX and configure the phone as normal. It will be using factory default settings and receive an IP address via DHCP. If required, a saved cfg can then be restored to the phone.

Firmware Downloads

The correct upgrade sequence for 03x versions (first to last) is:

f/w: 12202.26.1.03 (first)

Upgrading to 12202.26.1.05C

First upgrade to 12202.26.1.04 via webUI. Upgrading to 03 versions can be skipped

Then upgrade to 05 using firmware upgrade utility