Internal Sales Executive

Job title: Internal Sales Executive

Reporting to: Julian Hubble – Sales and Marketing Director

Location: North London

Contract: Permanent

Job Purpose Summary

To be key day to day point of contact for our regular active accounts and to increase sales according to sales targets

Responsibilities & Accountabilities

Key Role Responsibilities:

• Communicating sales messages to key contacts within our regular active accounts via mail and phone.
• Assisting partners in identifying the right products to address their specific requirements.
• Managing specific outbound phone campaigns as lead follow up.
• Using internal systems to enter orders from our partners.
• Updating the internal customer database to ensure all relevant data is captured

Business Planning

• To formulate quarterly outbound contact plans
• To quickly gain the necessary product knowdlege to handle most general sales enquiries

Market knowledge

• A basic understanding of the networking market and familiarity of the broad solution sets
• A basic understanding of the routes to market and the roles of the various channel organsations
• A basic understanding fo the competition to DrayTek

Skills

• I high competency to communicate clearly on the phone.
• A good listener that can quickly understand and empathise with customers.
• Ability to position the DrayTek solution as a value added proposition
• Ability to get the job done within set timescales.
• Ability to Influence the buying decision.

Responsibilities

• Work to deadlines including prioritising your workload
• Maintain a smart and professional appearance at all times
• Ensure line manager is fully aware of your activities, which accounts you are working on and that there is regular ad hoc feedback on how sales strategies are progressing
• Attend various trade shows and other activities that support the sales effort as defined by line manager
• Updating the company CRM system with all of the key contacts, the markets served and forecasted buisiness within your distributor accoutns.

Key Measures of Performance:

• Monthly sales review meeting with line manager and other individuals to monitor progress and identify where support may be required
• Up-dates on how you are performing vs targets and expectations of DrayTek.
• Direct feedback from each account on your perceived effectiveness, presence on ther sales floor and business acumen required to drive the business forward.

Experience

• At least 1 year experience of selling or supporting networking products or trained in telesales.
• A working knowledge of routers, access points and LAN switching.