VII. Router Diagnostics
I have used NAT Setup but it is still not working, what is the most likely cause?
A software firewall on the internal PC / device is protecting it from the Internet, blocking the incoming users. Either Disable the software firewall or configure it to allow the required Service, Ports and/or Protocols.
The Service may not be running on the device. Check that the correct port is listed as Listening using the 'netstat -a' command from a command / DOS prompt.
The Default Gateway of the internal device is not set as the Vigor Router.
Your ISP is also blocking the Port / Service that you are trying to open. This is most common when setting up SMTP inbound.
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- First Published: 18/03/2013
- Last Updated: 09/12/2015
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