Draytek UK & Ireland Support index
The resources on these page are for users in the UK and Ireland only. If you are outside of the UK/Ireland, please contact your local supplier, the local support resource in your country or use the DrayTek International site instead.
Before contacting the support department, please do check the documentation in the FAQ and VFAQs on this page (see below) as most commonly asked information is already there in detail.
These additional support resources are also available:
- VigorCare Details & Registration
Your standard DrayTek warranty provides 'return to base' repair or replacement. VigorCare provides extended warranty and advance replacement. If your router is 'mission-critical' you should consider this for any new router. Order your membership pack from your DrayTek dealer when you buy your router.
- Router 'VFAQ' (Very Frequently Asked Questions)
- Router FAQ (Frequently Asked Questions)
- DrayTek Firmware Updates (Downloads)
Download the latest firmware for your product here.
- DrayTek UK User Forum
A user-to-user self-help forum for DrayTek products
- Raise a Support Ticket (UK/Ireland Only)
- Telephone Support
- DrayTek International Support
For users outside of the UK/Ireland.