I. Product Setup Guides

How to log into your Vigor Router

To log into your Vigor router, for example to configure it or check its status,  use your standard browser (Internet Explorer, Edge, Safari, Firefox, Chrome etc.). 

Enter the the router's IP Address (default for routers is 192.168.1.1 - see below for other devices) into the browser's Address Bar, prefixed with https://

Why https ?

The https:// prefix ensures that your connection is encrypted using SSL so that your session data cannot be intercepted. Without the https or if you just use http, your data passes across your network in clear text and could be sniffed so that anything you type (passwords etc.) could be intercepted.  It's especially important to use https if you are accessing the router remotely.

You may get a warning about your server (the router) having an invalid certificate and your browser will demand further confirmation or exception before allowing access. That is normal; for more information on that, click here.

Default Router IP Addresses

The default IP Address of most Vigor routers is https://192.168.1.1 (unless you have changed it)

The Vigor 130 modem's default IP address is 192.168.2.1

Access Point (AP) Default IP Addresses

DrayTek Access Point's will receive an IP Address via DHCP automatically or if they are unable to contact a DHCP server they will use 192.168.1.2 by default. Check here for instructions on how to identify an Acess Point's IP Address and log into it.

Default Username/Passwords

The default passwords for each router model can be found here. If you have forgotten or do not know your admin password, there is no way to recover it. You will either have to find the person who set the password and ask them, or factory reset your router. If you reset the router, all settings will be lost and you will have to set it up from scratch (unless you have a config backup, but that will then restore the unknown password). Do not reset a working router unless you have all the information available to set it up again. To reset your router, see this guide.

Telnet

As well as the web interface, Vigor routers have a telnet interface - this is a command line, accessible with any Telnet program.  The username/password and IP address is the same as the web interface.  As with http (unencrypted) SSH is preferable and recommended instead of clear telnet.

Troubleshooting

In any problem state, it's usually best to use a wired (RJ45/Ethernet) connection rather than wireless. If you cannot access the web interface of your Vigor router, here are some possible causes:

• Your router is in a failed state.  Check if the ACT LED is blinking regularly (approx. 1 second on/off). Check that the LED is lit for the Ethernet port you are using. Causes of this might be a firmware problem, config corruption or faulty hardware - perhaps caused by damage to the unit, surges or lightning.
• Cabling problem. Try a different ethernet cable/port.
• Your PC is not in the same IP subnet as the router (see below).
• You are using the incorrect IP address for the router. Although the default is 192.168.1.1, it can be changed.
• The TCP port has been changed.  By default HTTP uses port 80, but you can deliberately change that. If you have done so, you need to append the port number to the URL, for example http://192.168.1.1:88.
• Standard (plaintext) HTTP is disabled, and encrypted TLS/SSL is in use.  Use an https prefix to access the router WUI using SSL/TLS.
• You have set an admin Access Control List (ACL). Check that the device/IP address you are on is a permitted address.
• IP Conflict. Ensure that there isn't another router/device on the network with the same IP address.
• LAN Port Disabled. Check that you are using an enable RJ45/Ethernet port (Vigor 2960/3900 only).

Your PC/Client must be in the same Subnet

In order to access the router on those IP addresses, your PC (or other device) needs to have its own IP address within the same IP subnet.  For example, if the router is 192.168.1.1, a PC on 192.168.1.10 is within the same subnet (assuming a typical Class C subnet).  If your PC has a completed different address (e.g. 10.0.1.5) then it cannot talk to a router, or any other device in a different subnet.  In most installations, your router is acting as DHCP server, giving each PC its IP address and therefore it will be in the correct subnet.  That might not happen if your router is in a failed state in which case you might need to manually set the IP address of your PC temporarily. Some routers support multiple subnets and admin can be disabled from specific subnets.

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