VigorBX 2000 - How to use a Yealink IP Phone with the IPPBX

XIII. IPPBX

Products:
VigorBX 2000
Keywords:
BLF
Busy
Call Pickup
DnD
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The DrayTek VigorBX 2000 is a SIP compliant IP PBX system with up to 50 Extensions and any SIP Compliant IP phone or soft-phone can be registered with the PBX system once an extension profile has been configured on the PBX system.

The Yealink handsets have been tested with the VigorBX 2000 and have been found to work well once configured. The information in each tab covers the configuration changes required for a Yealink handset to work well with the PBX system.

To configure a Yealink handset, access the web interface of the phone. To find the IP address of the handset, press the Menu button and select Status.

Create an Extension profile on the VigorBX 2000 by going to the [IP PBX] > [Extensions] menu, then click on the first available Index number to configure the Extension Profile:

When configuring the Yealink handset, go to the [Account] settings and select the Register options:

Line Active Enabled
Label The internal name of the account on the handset
Display Name The name displayed on the handset's display, this can be different from the Display Name setting on the PBX's Extension Profile
Register Name This is the Extension Number configured on the PBX System's Extension Profile
User Name This is the Extension Number configured on the PBX System's Extension Profile
Password This is the Password configured in the PBX System's Extension Profile
SIP Server 1 - Server Host Set this to the IP address of the PBX system, followed by the port number, in the format of "192.168.1.1" with the port that it registers to in the Port setting to the right of that setting
Server Expires 3600

Click Confirm to save and apply the changes. Once that has completed, go to the [Features] menu and select General Information, in that section, change the highlighted settings to the values shown to improve compatibility with the PBX system:

The Yealink handsets that support multiple accounts such as the Yealink T22 can also use the Line keys to indicate multiple incoming calls instead of linking to different accounts. To set the Line keys to operate in this way, go to the [DSSKey] menu and select the Line Key settings. Set each of the Line keys to operate with Line 1.

To configure the Codec settings to match the VigorBX 2000's Codec configuration, change these settings under the [Account] menu on the handset under the Codec settings:

On handsets that support multiple Lines, the Call Waiting facility allows a phone to take other calls while there is a call in progress. This means that the handset will ring / beep to announce other incoming calls and the PBX system will not be able to perform the Busy action, such as going to Voice Mail, because the handset has not given a Busy response.

When Call Waiting is disabled, the handset will give a Busy response and the PBX can then perform the action specified in the Busy setting of the Extension Profile.

This is configured from the [Features] menu in the handset's web interface, under the General Information settings:

Handsets with a Voice Mail button must have the number specified in the configuration to call this number. The VigorBX 2000's default Voice Mail number is 888, configure this under the [Account] menu in the Advanced settings to allow the Voice Mail button on the handset to work correctly:

Dual-Tone Multi-Frequency (DTMF) signaling allows an IP phone to relay Touch-Tone key presses through different IP and PSTN call systems, for instance calling a Bank's Telephone banking service may require touch tone / DTMF to operate.

On the VigorBX 2000, the default DTMF setting to use is RFC2833 or Out-of-Band.

The setting is configured under the [Account] menu, in the Advanced settings. Configure the DTMF Type as RFC2833.

The Call Pickup facility of the VigorBX 2000 system operates using a dial code of "*1" by default, this can then be used in two ways:

  • Group Call Pickup: Dial the Call Pickup number and the handset can then pick up a call within the same Hunt Group
  • Directed Call Pickup: Dial the Call Pickup number followed by the Extension or Hunt Group number to pick up that call

The Yealink handsets with Programmable keys that are located either on the side of the phone or linked to the screen can be configured to link to other extensions for calling or transfer and can be configured perform call pickup if there is a call in to the linked extension.

This also allows for the BLF (Busy Lamp Field) facility to view the status of that handset, such as whether the handset is on a call or receiving a call.

To configure this, go to the [DSSKey] menu on the phone, go to the Memory Key or Line Key sections (depending on the handset) and configure the buttons as shown:

  • Set the Type to BLF to enable BLF operation, otherwise set SpeedDial
  • The PBX Extension or Hunt Group number in the Value field
  • Line number linking to the account on the phone
  • Extension number should be entered as "*1" to enable call pickup


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