Not getting hardware acceleration on 2862

Followed the guide here:<br/>
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<URL url="https://www.draytek.co.uk/support/guides/kb-hardware-acceleration-tips"><LINK_TEXT text="https://www.draytek.co.uk/support/guide ... ation-tips">https://www.draytek.co.uk/support/guides/kb-hardware-acceleration-tips</LINK_TEXT></URL><br/>
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and pretty sure I have everything I need disabled. (I'm using WAN2 with a BT FTTP connection, and not using the onboard DSL)<br/>
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<img src='https://i.ibb.co/n0bP4g9/Screenshot-2023-09-16-163258.png'/><br/>
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Any other advice? Thanks.

Hi Mgillespie2,<br/>
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You should check out this video:<br/>
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<URL url="https://www.draytek.co.uk/our-solutions/videos/draytek-webinars/draytek-router-wan-performance-and-hardware-acceleration"><LINK_TEXT text="https://www.draytek.co.uk/our-solutions ... celeration">https://www.draytek.co.uk/our-solutions/videos/draytek-webinars/draytek-router-wan-performance-and-hardware-acceleration</LINK_TEXT></URL><br/>
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It might shed some light on your issue(s).<br/>
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I have a 2862 also, running the latest 3.9.9.2 FW and it has been operating fine with Hardware Acceleration enabled. <br/>
WAN2 only enabled (WAN1 disabled) and on a 550Mbps Virgin ISP line. I consistently record 530+ Mbps on every speed test; have done for months now.<br/>
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One thing not mentioned in this video, and not in any other document, is that I experienced a restriction of 250Mbps when using a ‘Default Rule’ in the Firewall, for WCF. When I removed this WCF rule, the speed returned to full throughput, although that WCF issue was on a 2927ax model.

Hi, link is broken. What was the name of the video, so I can find it manually?<br/>
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Thanks.

Thinking it might be this one;<br/>
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<URL url="https://www.draytek.co.uk/our-solutions/videos/draytek-webinars/draytek-router-wan-performance-and-hardware-acceleration"><LINK_TEXT text="https://www.draytek.co.uk/our-solutions ... celeration">https://www.draytek.co.uk/our-solutions/videos/draytek-webinars/draytek-router-wan-performance-and-hardware-acceleration</LINK_TEXT></URL>

Hi, yes sorry, the link wasn’t all there. I have updated it now, and yes, your one is the same link.