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2927 reboots with Hotspot Web Portal items

Andrew
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21 Aug 2026 09:53 #106841 by Andrew

2927 reboots with Hotspot Web Portal items was created by Andrew

I'm finding the 2927 (with v4.5.2.1 or v4.5.2.2) reboots if I go into any of the four menu items below "Hotspot Web Portal".

Anyone else getting this?

The following user(s) Agreed: Ian

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piste basher
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21 Aug 2026 14:42 #106842 by piste basher

Replied by piste basher on topic 2927 reboots with Hotspot Web Portal items

I'm on 4.2.5.1 and the answer to your question is no.

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Andrew
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21 Aug 2026 14:49 #106843 by Andrew

Replied by Andrew on topic 2927 reboots with Hotspot Web Portal items

A bit more testing shows the reboot only happens when you select "Profile Setup" from the "Hotspot Web Portal" menu. The other three menu items cause no problem.

The following user(s) Agreed: Ian

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piste basher
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24 Aug 2026 08:30 #106846 by piste basher

Replied by piste basher on topic 2927 reboots with Hotspot Web Portal items

I'm moving to a 2928 so will not be able to help you much further with this. However, I just fired up my old 2927ax to check and can confirm that clicking on any of the options, including profile setup, does not cause any issues.

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Ian
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28 Aug 2026 10:23 #106894 by Ian

Replied by Ian on topic 2927 reboots with Hotspot Web Portal items

This is also happening to me on two 2927 routers but not the 2927ax

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Andrew
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28 Aug 2026 12:21 #106895 by Andrew

Replied by Andrew on topic 2927 reboots with Hotspot Web Portal items

I wonder if it's connected to the fact a 2927 has no Wi-Fi so a hotspot web portal makes little sense? However, it shouldn't reboot the router if you go into that menu. It looks like a bug to me.

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