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Issues with ACS3 after upgrading 2865 to 4.5.0
- Geth
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18 Aug 2025 09:49 #105380
by Geth
Issues with ACS3 after upgrading 2865 to 4.5.0 was created by Geth
Is anyone else having issues with routers losing connection to ACS after upgrading to v4.5.0?
I updated 27 routers last week and since then then I am getting emails daily from a number of these routers showing that they have lost connection.
I can connect directly to the routers and they are not showing any breaks to the ISP.
No other settings have changed, the routers would all have been on v4.4.6.2 previously.
I updated 27 routers last week and since then then I am getting emails daily from a number of these routers showing that they have lost connection.
I can connect directly to the routers and they are not showing any breaks to the ISP.
No other settings have changed, the routers would all have been on v4.4.6.2 previously.
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- Mark
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27 Nov 2025 14:09 #105780
by Mark
Replied by Mark on topic Issues with ACS3 after upgrading 2865 to 4.5.0
we have the same thing happening with a number of routers that we manage, one is sending upto 7 alerts a day at the moment and when we check the up time it hasnt dropped.
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- Geth
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01 Dec 2025 18:55 #105802
by Geth
Replied by Geth on topic Issues with ACS3 after upgrading 2865 to 4.5.0
Seems to have been sorted in the latest 4.5.2RC firmware for the 2865 series at least.
Support at Draytek also recommended using the IP address of the server instead of c2.draytek.co.uk when configuring the ACS, same for connection detection, use the IP address of the server for the ping detect feature
Support at Draytek also recommended using the IP address of the server instead of c2.draytek.co.uk when configuring the ACS, same for connection detection, use the IP address of the server for the ping detect feature
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