VigorAP 962C or 1062C with DraytekAP Managment will not SYNC

Hi,
I've tried everything I can and the APs will not sync the routers root or AP profile
I'm using the new Draytek 2928be router
Has anyone had any issue syncing and has been able to fix
Thanks

Not quite the same issue but perhaps can help- firstly, as with the earlier OS, I take it that the "Root" sync is for a mesh setup, whilst the AP profile is for stand-alone AP's - two different scenarios.
I have a 2928 (no wireless) with an AP905 as the mesh root and several AP 905 nodes. I couldn't get the nodes to sync with the root, with or without "AP Management" turned on on all of them (trying everything!) until, iirc, with AP management turned on, I re-booted each AP individually. Only then did the root AP seem to recognise the AP's and claim that they were synced. My previous 2927ax would start syncing the nodes as soon as they were adopted, but the new DrayOS doesn't appear to do this. Might help, if you haven't already tried this.

Thanks for the reply I appreciate it, yeh I didn't realise how good the support is over the phone, I called and then went through it with me. The AP management just refused to sync with the APs, but they recommended I use MESH and everything began to work although it takes a long time to push the configs when your have quite a few VLANS and SSIDs